The Seriti system simplifies this process by dissecting it into 3 key components:
It is widely known and accepted that all insurance products must be offered to all clients all the time, however a more important aspect is ensuring that only the applicable products are offered. Seriti’s product module incorporates advanced filtering technology ensuring accurate matching of products to the specific deal based on the client, payment type and term, vehicle and most importantly the underwriting conditions of each product.
Product disclosures are required to be issued prior to the final purchase of any product, ensuring that the client was afforded the opportunity to make an informed decision. The Seriti system drives the issuance of all documents prior to the finalization of the transaction. Documents can be printed or emailed.
Record keeping is automated within the system and allows for perpetual electronic filing, enabling quick and easy access to records. From a product perspective, there is an automated Record of Offer document which records the products offered and accepted / declined and includes the ability to record client feedback on a per product basis. In terms of the transaction, there is a continuous audit trail of the transaction which records the actions of the user including when documents were printed or emailed.